May 4, 2011 CyberSEO

CSV or text dump button suddenly gone | CyberSEO Pro | Support Forum

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CSV or text dump button suddenly gone
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August 30, 2020
7:28 pm
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ninja321
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Hello,

today I wanted to import via CSV and can't because the "CSV or text dump" button is not there anymore. How can this happen?

Edit: you can see it here: Login to see this link

August 30, 2020
7:38 pm
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douglas
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Yeah also just noticed this now

August 30, 2020
7:50 pm
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CyberSEO
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Looks like a JavaScript collision. Seems your theme uses JavaScript improperly. Switch to a standard WP theme (these have no JavaScript errors) and try again.

August 30, 2020
10:36 pm
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ninja321
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I use the divi theme on that site and switched it to a standard wp theme, deleted the cache but still the same problem.

August 31, 2020
12:11 am
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CyberSEO
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Try to disable all other plugins and enable them one by one. This is definitely a JavaScript collision. Also make sure that JavaScript is not blocked in the browser.

August 31, 2020
7:38 am
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douglas
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Its happening across all my sites using CyberSEO and they previously all worked perfectly. I haven't changed anything on the sites.

August 31, 2020
10:53 am
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CyberSEO
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I see it now. Looks like a bug in CyberSEO JavaScript code. Checking it right now.

UPD: Fixed in version 8.008.

August 31, 2020
5:11 pm
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douglas
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Thanks - working my side as well.

August 31, 2020
5:29 pm
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douglas said 

Do we need to update the plugin?

There are two ways to do so. You may wait for 24 hours and the plugin will update itself automatically (General Settings->Disable auto updates must not be selected). Alternatively you can update the plugin instantly by clicking Update the plugin to the latest version on the General Settings page.

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