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(0 votes) 7:43 am
August 21, 2023
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Hello, I just purchased the pro version of the plugin. I used and had no issues with the free version. When I try to update a feed or add a new source, it automatically throws the error: 403 Forbidden - You don't have permission to access this resource.
With the free add-on (which I tested by reactivating it), this doesn't happen. If I deactivate it to use the pro version, then it gives me that error.
Just to clarify:
This path works perfectly for adding, editing, etc.: ".../wp-admin/admin.php?page=cyberseo_lite"
This path DOESN'T work when I try to add or edit something already incorporated that was automatically updated from the lite version: ".../wp-admin/admin.php?page=cyberseo"
Please, I need a solution since I bought it to use the PRO features, and it turns out that only the Lite version is working for me. Thank you.
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En mi idioma:
Hola, acabo de comprar la versión pro del plugin, yo usaba y tenía sin problemas la versión gratuita. al momento de querer actualizar un feed, o agregar una fuente nueva, me arroja automáticamente el error: 403 Forbidden - You don't have permission to access this resource. Con el complemento gratuito (que lo probé volviendo a activarlo no sucede eso) Si lo desactivo para usar la versión pro, si arroja ese error. Aclaro asi: Esta ruta funciona perfectamente para agregar, editar, etc, : "...../wp-admin/admin.php?page=cyberseo_lite" Esta ruta NO funciona cuando intento agregar o editar alguna ya incorporada que automaticamente me lo actualizó de la versión lite: " ... /wp-admin/admin.php?page=cyberseo" Por favor necesito una solución ya que compré para usar las funciones PRO, y resulta que solo me anda la versión Lite. Gracias.
8:27 am
July 2, 2009
Offline
The "403 Forbidden - You do not have permission to access this resource" error message you're getting is usually caused by server-level security settings. Some cheap shared hosting providers configure their servers to restrict access to certain paths, often including "admin" in the address, for "security reasons". This error code is not a CyberSEO Pro error and not a PHP code execution error. It's an error message generated by your server that explicitly blocks your access to some URLs set by its administrator.
Since this problem only occurs when using the Pro version and not the Lite version, it's possible that there are differences in URLs or settings between the two versions that trigger this problem on your server. In other words, one URL is not blocked by your server settings because "../wp-admin/admin.php?page=cyberseo_lite" is known to the server admin, while ".../wp-admin/admin.php?page=cyberseo" is not, so it is not whitelisted in the server config.
To address this, I recommend reaching out to your hosting provider's support team. Let them know about the specific problem you're facing and the URLs that are resulting in the 403 Forbidden error. They should be able to assist you in adjusting any server settings that might be causing this restriction.
Please feel free to contact me directly by email: 
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