May 4, 2011

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March 3, 2023
11:33 pm
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chris.starkstructures
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thanks

all i want to do is stop this happening again. the spend today is a blip, it's annoying only because i do not understand what happened. 

March 3, 2023
11:35 pm
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CyberSEO
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Just disable the feed, so it won't be pulled and see what happens to your OpenAI stats. This is an obvious solution.

I do understand your frustration and that's what OpenAI support department is intended for.

March 3, 2023
11:44 pm
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chris.starkstructures
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i've still not heard a thing from openai support. 

this has been great up until today and i have no idea at all what has happened today. 

March 3, 2023
11:47 pm
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chris.starkstructures said
i've still not heard a thing from openai support. 
 

This allows one to draw conclusions about who cares more about their customers - OpenAI or CyberSEO wink

BTW, don't use their Davinci model anymore. Use Turbo instead. It's 10x times cheaper and... I haven't been charged a cent for it yet, because a glitch in their statistics idea

Login to see this link

P.S. I have a suspicion that all requests to the Turbo model are mistakenly credited to customers like you who use the Davinci model.

March 4, 2023
12:15 am
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chris.starkstructures
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openAI are saying that the cyberseo app is mistakenly making repeated requests for posts, which is what i'm seeing on the openai account where every 5 minutes literally for 6 full hours requests were made even tho only one request was made in the cyberseo app to pull RSS feeds. 

i don't know how to stop that happening again tomorrow. 

they've suggested i back track the cyberseo version to an older version to stop this happening again. 

March 4, 2023
12:21 am
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CyberSEO
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No, the plugin can not do any requests mistakenly. It must be set to make them. And only you may set it, because it doesn't do anything by itself. Course if you set it to pull 100 posts every 10 minutes, then it will do it for you. But you didn't do that, right?

Furthermore, it uses only one API key and don't know about others, while you said the request come from a few different ones. So I can assure you that isn't not true.

  1. The CyberSEO Pro plugin doesn't know about your other API keys. It can use only one. You said that different API keys being used, while CybeRSEO Pro has one single storage field for one single API key only.
  2. OpenAI can't know you are using CyberSEO Pro, because it doesn't introduce itself when making a request.

These are two facts that cannot be refuted.

March 4, 2023
12:32 am
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chris.starkstructures
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i only have 7 RSS feeds total.

i have had 2 API keys today, the original one which i then deleted and the new one. both were put into the plugin when i was using them, at no point did i have two keys only on at a time but both were used with the plugin. 

i don't care who did what, what i want ALL i want is to stop this happening again! you telling me it's not you and them saying that the app repeatedly made requests for tokens is very unhelpful. i ahve 5 cyberseo licences at the moment and intended to use all of them but i can't be spending $35 a day to create 7 posts that's just silly. 

March 4, 2023
12:34 am
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CyberSEO
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However, if you set the plugin to pull 100 posts and use OpenAI GPT to rewrite texts and/or titles for each one, and those posts were not added because the thumbnail was not generated (according to your own settings, of course). And if you repeated that process for many times, then course the plugin made as many requests as it was required by its settings. As you understand, the only person to blame in this case will be the one, who set it up this way.

I want to believe you didn't do that, because it's just... a bit... unwise.

The same will happen if you decide to filter posts by keywords. The plugin will have to do an OpenAI GPT request to generate a text and only after that it will be able to filter it by a given keyword in order to add it or drop it and proceed with a new one. I think you understand that a non-existent text can not be filtered. The script has to generate it first, so the OpenAI request will be made again and again till the generated post meets your keyword filtering criteria, or till the minutemen PHP execution time will ran out.

The CyberSEO Pro workflow is described in the manual: Login to see this link

March 4, 2023
12:48 am
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chris.starkstructures
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i only ever ask the plugin to pull a single post from each feed. sometimes it pulls 2, not sure why but i don't need hundreds, i'm only ever looking for 4 posts per day. 

i normally do my RSS feed pulls around about now so i'm going to do them with no media image requests as i normally would. part of me still sort of thinks the issue has been a weird internet connection whcih has caused a loop in the requests because i did them earlier when i was in a different location with a rubbish internet connection. 

normally from the 7 rss feeds i would get perhaps 32-35 openai requests. rather than the almost 3000 i got today. so i'll wait until after midnight so it's a new day and will pull all 7 feeds to see what happens. and if i again end up with the cycle continuing every 5 minutes like happened earlier. 

thanks for your help btw

March 4, 2023
12:55 am
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The only thing I can tell you for sure is that the feed processing algorithm was not recently changed. But OpenAI have launched a new GPT model, so they definitely changed something at their end. My own OpenAI usage stats just stood still...

The only change that was done to the plugin is support of this new model. First of all, it doesn't affect the request frequency and it affects only those who use that new model. According to your stats, you are using the old Davinci model. So no, it's not the CyberSEO Pro issue.

To make sure that everything works ok, I've pulled (3 times in a raw) a Google News feed, which is set to add 2 posts at once.

When it was pulled for 1st time, two posts were added and it took two requests to OpenAI GPT. The 2nd time the two existing posts were skipped and OpenAI GPT was used two times again to generate another pair of posts. And here is the log for a 3rd pass.

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All 4 existing posts were skipped and OpenAI GPT was used only two times again to generate the last pair of posts. So I've got exactly 6 new posts and 6 OpenAI GPT requests were used.

March 4, 2023
1:21 am
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I still want to give you a suggestion.

  1. Go to CyberSEO Pro -> General Settings and click the "Update the plugin to the latest version" button to make sure your CyberSEO Pro core is up to date (e.g. a regular daily update was not skipped for some reason like a connection problem etc) to be sure it supports the newest GPT Turbo model.
  2. Open to your feed settings and switch the OpenAI GPT model to "Turbo".

Now pull the feed and check your OpenAI API key usage stats.

Don't use the old Davinci model anymore and spend 10x times less money from now!

March 4, 2023
1:56 am
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chris.starkstructures
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its the app, i make a request to pull the RSS feeds and it just keeps pulling and pulling and doesn't stop!

but because it's already generated the older posts it uses credits and then skips the post. 

for the past 50 minutes it's kept pulling the same 7 RSS feeds. i have no clue how to stop it other than to delete the API key which is what i jsut did.

it's generated 42 posts from today all the way back to last SEPTEMBER!

and i have not ticked the Parse WordPress archives option. 

 

the app just keeps pulling the feeds like i told you earlier today. your app has a bug you need to fix. 

March 4, 2023
2:13 am
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CyberSEO
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The plugin can not pull anything during 50 minutes if you haven't set it to do so intentionally. Please check the manual: Login to see this link

This parameter is set to 120 seconds by default, so the plugin could run for two minutes only and no more. If you set it to 0 (zero) and removed all the limits, then it will run forever as it's written in the option's description and in the manual (all the words written there are not screen fillers, they are written for you). Should I said it's a bad idea to do so with no reason?

If the "Parse WordPress" archives option is not enabled, the plugin won't parse archives and will stop when the feed has ended. According to your Syndicator Log, which was posted above, you are parsing the Google News feeds, so the "Parse WordPress" archives option won't affect to anything, because Google News does not use WordPress.

The parser will stop when desired number of posts will be pulled. If it doesn't stop, when there is something wrong with your settings as it's described here: Login to see this link

This is how the plugin works. It's a machine code and it can't work differently just because of a weather change or something like that. It always work the same way. The only way to make it work different is to change its settings. I can't see your "Max execution time" parameter because I have no access to your WordPress control panel, but I believe you set it to 0 for some unknown reason.

Also I have to check your feed settings. Export your feed settings into a file and send it to Login to see this link - I'll check it and explain you what exactly is wrong there and which part of the CyberSEO Pro manual you had to read before making those changes (they are not default in your case).

And the most important thing. Where is your Syndicator Log again? If you claim something, please make sure to include it into your post, because otherwise everything said above has no sense.

The plugin can not run this way by default. You are a webmaster and you are the only person who can make it work the way you want. Only you and nobody else. I have no access to your settings and I can't change them. Only a person with an admin access to your WordPress control panel is able to change them.

P.S. Right now, just post your Syndicator Log, send me your feed settings, temporary disable the feeds or the plugin itself if you don't want to pull those feeds again and wait for my instructions. Your settings are not correct and they have to be fixed and this is not a bug, which can be fixed at the plugin's side.

March 4, 2023
8:26 am
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6 hours passed, no Syndicator Log posted and no feed settings sent to my email. I assume my guesses above were correct. That's not bug and the plugin did it right in full accordance to the settings?

March 4, 2023
1:06 pm
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chris.starkstructures
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I WAS IN BED!!!!

look i'm not arguing with you and i don't really appreciate your patronising tone, i'm a client who has your product which is burning thru my money like mad. you've been less than helpful and mostly you've just been condescending

i am not pulling old posts, but it is continuing to do so. 

This parameter is set to 120 seconds by default, and i have not changed it. 

I CAME HERE LOOKING FOR HELP NOT ABUSE AND TO BE TOLD AGAIN AND AGAIN THAT I'M AN IDIOT. 

March 4, 2023
1:25 pm
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chris.starkstructures
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i have emailed all of my settings and sydicator log, plus the openAI log and the posts from last night which were pulled all the way back from last year. 

i came here looking for help. if  you can't help me then refund me as i am fed up being told by you that i am at fault here. this plugin was working fine 2 days ago,  i don't know what happened here but i am not aware of having changed anything which would do this. 

March 4, 2023
2:06 pm
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chris.starkstructures said
I WAS IN BED!!!!

look i'm not arguing with you and i don't really appreciate your patronising tone, i'm a client who has your product which is burning thru my money like mad. you've been less than helpful and mostly you've just been condescending

i am not pulling old posts, but it is continuing to do so. 

This parameter is set to 120 seconds by default, and i have not changed it. 

I CAME HERE LOOKING FOR HELP NOT ABUSE AND TO BE TOLD AGAIN AND AGAIN THAT I'M AN IDIOT.   

There is no need to use caps lock in whole sentences, and please don't start threads for help with "wtf". Other users are reading this thread. Please show them some respect.

No one is calling you an idiot. All this time I've been trying to get your Syndicator Log. I'm glad you were able to get some sleep, because I almost never do. I was waiting all this time for your Syndicator Log and feed settings as a file (there is an "Export" button below your feed list in the CyberSEO Pro syndicator). Instead, you sent me just a partial screenshot of your Syndicator Log and still haven't exported your feed to a file, as I asked you repeatedly above.

Please calm down and follow my instructions. Thank you.

To make it straight: In need only two files from you:

  1. A text file with your full Syndicator Log which indicates at least one request to OpenAI GPT. If there are no requests logged, then someone else uses your API Keys (you said you have more than 1).
  2. A .dat file with exported feed settings. Here is how you can do it: Login to see this link
March 4, 2023
3:25 pm
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chris.starkstructures
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as requested i've emailed you my login details. i'm just looking for help here seriously.

i don't know what i have done wrong here. there is also something very odd happening with openAI but that's a side issue and there are plenty reddit threads with people saying they've been over charged. yesteday for example although i used a massive amount of tokens using the TURBO AI option, it cost me nothing at all. doing the same thing with the AI set to davinci cost $35 so god knows what is happening there.. but after 19 hours i have still heard nothing from them and my forum post has no reply from them either. 

so much as we're both a bit frustrated on this post at least its obvious that you're trying to help me. 

if you can look thru the wordpress plugin settings and change what i ahve done wrong then post telling me what i had done wrong that would be helpful. i have read the manual so it's not like ive not tried to follow the instuructions but i've clearly changed something. if you could also change the media settings so it pulls the first image i would appreciate that also. 

thanks

March 4, 2023
3:32 pm
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Thanks for providing an access to your WordPress control panel. I'm posting the results here, because they could be helpful for other CyberSEO Pro users:

I see that you already fixed the "Max execution time", switched OpenAI GPT to "Turbo" and set "Media attachments" to "Do not insert attachments". That's right. But you forgot about these settings:

  1. "Extract full text articles" was not enabled.
  2. "Post thumbnail is required" was enabled.

I fixed these settings in all the feeds for you.

You said it was working fine two days ago. I can tell you for sure that with those settings it couldn't. They were changed. Perhaps before the incident and surely after it, because "Media attachments" was mentioned as enabled in one of your posts above.

Now see what happened. You are pulling Google News feeds. Every feed has 100 post items. The plugin was set to send an OpenAI GPT request twice for every post (one for its title and one for its body). So, when you pull 7 Google News feeds, you do 100 * 2 * 7 = 1400 OpenAI GPT requests in a raw.

Why? Simply because of your settings.

The Google News feeds have no images. The images may (or may not!) be in every single post on third-party sites. But the "Extract full text articles" option was disabled and the plugin didn't parse the original HTML pages.

So it was not able to find any images there. The images that were needed for the thumbnail generation which was required by your settings. As the option's description says (and the manual says it too), if the thumbnail was not generated, the post won't be added and the plugin will process the next one, which won't be added too for the same reason. And again... and again.. and again till the end of the feed. This, as said above, will result in 1400 OpenAI GPT requests at once!

The second thing is why the script didn't stop after 120 seconds. There could be only one reason for that: the "Max execution time" option was set to 0.

March 4, 2023
3:34 pm
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Anyways, right now the settings are correct. It was not a bug, so I haven't released a new version of the plugin. I've just fixed the wrong settings at your particular website.

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